Last month, the dog ate my glasses. One minute I’m making a cup of tea. The next, I’m squinting at the TV, pretending I can see. I told myself I’d be fine without them. I wasn’t. Everything was a blur. And when you can’t see clearly, you make bad decisions. (Like ground coriander instead on […]

If you’re running a business, especially a small one, you already know that every day you’re serving somebody. Whether it’s your customers, your team, or yourself, each task, email, and meeting is done to keep things moving. But in the rush to get things done, it’s easy to lose sight of the real reason behind […]

Over the last two days, I’ve received two quotes for some work. Quote 1 was a verbal estimate that started with one price but ended up being three times higher, with no explanation for the increase. When I questioned it, the guy simply said, 'It's for all the other bits we’ll have to do. What […]